Sample Voice Mail Greetings
A Word About
Recording Your Greetings
Your voicemail greeting is very important as it can be the first
contact people have with you or your company.
Your greeting should let the caller know who they have
reached, what your status is (out of the office, in the
office but in meetings, etc), when the caller can expect
to receive a call back, and instructions on what to do if
the call is urgent. If you have set up a personal operator,
you can direct your callers who need to speak to someone
immediately, to "Press 0" to be connected to one of your
assistants or colleagues.
Another way to make sure that your callers are informed
while you are out of the office is to use a Temporary
Absence Greeting. For example, if you are going to be out
of town on vacation for a week, you can record a Temporary
Absence Greeting informing callers that you will be unable
to return their call until you return from vacation.
Write down your greetings before you start. It is easier
to read from the page than to try and ad lib.
Here are a few sample voice mail greetings to get you
started:
Standard Voice Mail Greetings
Normal Greeting (Without pager notification)
"This is (name) of (company). I'm currently unable to take
your call. Please leave your name, phone number, and a
brief message, and I will contact you as soon as possible.
Thanks."
"Hi, this is (name). I’m sorry I cannot take your call
right now. Please leave a detailed message at the tone
along with your name and telephone number. I ‘ll return
your call as soon as I return. Thank you."
Normal Greeting (With "urgent only" pager notification)
"This is (name) of (company). I'm currently unable to take
your call. Please leave your name, phone number, and your
message, and I will contact you as soon as possible. If
this message is urgent, press 3 to have me paged. Thanks."
Normal Greeting (With Live
Connect)
"This is (name) of (company). I'm currently unable to take
your call. Please leave your name, phone number, and
your message, and I will contact you as soon as possible.
If this is urgent and you need to speak with me
immediately, please press 1 to have the voice mail locate
me. Thanks."
Busy Greeting
"This is (name) of (company). I'm currently on my line and
unable to take your call. Please leave your name, phone
number, and your message, and I will contact you as soon
as possible. Thanks."
"Hello, you have reached the office of (name) . I’m
presently on another call and am unable to speak with you
personally. If you will leave your name and telephone
number, I will return your call. Thank you.
Unavailable Greeting
"This is (name) of (company). I'm currently away from
my desk and
unable to take your call. Please leave your name, phone
number, and your message, and I will contact you as soon
as I return. Thanks."
"Hello, you have reached the office of (name) . I’m
presently out of the office or away from my desk. If you will leave your name and telephone
number I will return your call as soon as I return. Thank you.
Extended Absence Greeting
Specific Greeting
"Thanks for calling, this is (name). Today is Friday and I
am working from our corporate office. Should you need to
reach me immediately, please call (123) 456-7899.
Otherwise, please leave me a message and I’ll return your
call as soon as possible."
"Hello, this is (name). I’m unable to answer your
telephone call. I am out of the office from (day) to (day)
and will not be checking my voice mail. If you require
assistance in my absence please contact (name2) at
extension (ext. #). Thank you.
Generic Greeting
"This is (name) from (company). I have left the office for
the day. Please leave me a message and I will return
your call as soon as possible."
Virtual Office Greetings
Sample “Business Hours” Greeting
Script:
Thank you for calling XYZ Company. If you know the
extension number of the person you are trying to reach,
you may dial it now. Press 1 for sales. Press 2 for
customer service. Press 3 for the billing department.
Press 8 to access our fax on-demand system. Press 9 for a
company directory, or press 0 for the operator.
Sample “After Hours” Greeting
Script:
Thank you for calling XYZ Company. We are
currently unavailable to take your call. Our business
hours are nine to five, Monday through Friday. If you know
the extension number of the person you are trying to leave
a message for, you may dial it now. Press 1 for sales.
Press 2 for customer service. Press 3 for the billing
department. Press 9 for a company directory, or hold to
leave a message for the operator. If this is an emergency,
please enter 911 now to be connected with the after-hours
support personnel.
|
